Making Payments
Paying your rent on time is one of the most important things for your tenancy.
You must pay your rent two weeks in advance. You will also be responsible for paying water usage, gas and electricity bills as well as other household costs. See below for more details.
Rent
Rent Payment Options
We provide a range of options to make it easy for you to pay your rent, including:
- Centrepay - available to people receiving Centrelink payments
- BPAY
- Cash payment at Commonwealth Bank ATM
Rent Reviews
We want to make sure your rent stays fair and reflects your current situation.
- If you’re in social housing, your rent is reviewed twice a year, and any time your income changes.
- If you’re in affordable housing, your rent is reviewed once a year, and any time your income changes.
If your household income changes, please let your Community Housing Worker know straight away. This helps us keep your rent accurate.
Changes to your household – like someone moving in or moving out can also affect your rent or tenancy. If you’re thinking about making a change, have a chat with your Community Housing Worker first. We’re here to help.
Other Payments
Water
You will be charged for the water you use every three (3) months. The full amount must be paid within 21 days.
Please read our Water Charges policy.
Electricity & Gas
You are responsible for the cost of connection and use of electricity and gas.
Household contents insurance
You are responsible for insuring your own possessions against fire, theft or other damage.
Repairs and Maintenance
Housing Trust is responsible for maintaining your home including the completion of repairs and maintenance.
You are responsible for the cost of repairing damage to your property that you or a guest to your property has caused or damage that has resulted from not properly maintaining your property.
Also in this section
Need help?
If you have any questions, get in touch with the Housing Trust team today.
We’re available at 02 4254 1166 or info@housingtrust.org.au
