Housing Trust (HT) launched its first Reflect Reconciliation Action Plan (RAP), marking a significant milestone in its commitment to reconciliation. The event, held on August 19, brought together HT staff, customers, community members, and Board members in a moment of connection and shared purpose.
Formally endorsed by Reconciliation Australia in March 2025, the Reflect RAP represented HT’s public commitment to walking alongside Aboriginal and Torres Strait Islander peoples listening deeply, learning continuously, and acting with purpose. The plan embodied HT’s values of respect, integrity, support, and empowerment, and outlined clear, actionable steps to drive meaningful change. It was HT’s way of saying to the community: we’re here, we care, and we’re committed to listening, learning, and doing better together.
To mark the occasion, HT welcomed local Elder Dr Joyce Donovan (Aunty Joyce), a proud Wodi Wodi and Dharawal woman, to speak at the launch. Aunty Joyce, a loving mother, grandmother, and great-grandmother, is also a nurse, trauma counsellor, and fierce advocate for social justice. She has long been a pillar of strength for her family and community.
Aunty Joyce shared her personal journey one shaped by adversity, resilience, and healing. She spoke openly about the challenges faced by many First Nations Peoples and the strength she drew from her experiences. She also highlighted the vital role of truth-telling in the reconciliation process, reminding attendees that these conversations must take place in safe, respectful spaces where people feel heard and supported.
“That was the best Reconciliation event I have ever attended, this was real truth telling,” Aunty Joyce said. “Me and Bess were only able to deliver what we did because of the environment provided by Housing Trust. We (Aboriginal community members) all lingered and were the last to leave. For us to speak our stories in the true spirit of truth telling, we had to feel comfortable, and only your team were able to do that.”
Aunty Joyce and her granddaughter Keira (affectionately known as Bess) invited attendees to join them in dance and storytelling, including the Emu Dance. “Bess and I award Housing Trust best emu dancers we have ever danced with,” Aunty Joyce added with a smile.
The RAP was shaped with input from HT’s Tenant Advisory Group (TAG), whose members played a vital role in guiding the organisation’s work. One TAG member, Peter, shared, “We feel so blessed to be a part of the work that Housing Trust does. Thank you so much for inviting us along. It was very meaningful.”
HT CEO Amanda Winks reflected on the significance of the event, saying, “The launch of our RAP is a proud milestone in our reconciliation journey. Thank you to our team for your commitment and to Aunty Joyce for sharing your truth and walking this path with us. The photos from the day beautifully capture the special moment we all shared, one that reflects our values and vision moving forward.”
The launch of the Reflect RAP was a meaningful first step. Actions are already underway, and HT remains committed to sharing its progress as the journey continues. Inclusion begins with listening. Healing begins with understanding. Reconciliation begins with showing up, together.
To learn more about Aunty Joyce’s inspiring story and achievements, visit: 2023 | Dr Aunty Joyce Donovan recognised for immense contribution to university and community – University of Wollongong – UO
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